These Terms of Service (“Terms”) govern your use of the Peak Home Service website and the plumbing and water-heater services we provide. By using our website, requesting a quote, or booking service, you agree to these Terms.
Services
Peak Home Service provides residential plumbing services — including leak detection and repair, water heater repair and installation (tank and tankless), drain and sewer cleaning, repiping, fixture installation, smart leak-detection devices, and 24/7 emergency plumbing — in San Jose and the surrounding Bay Area. Service availability depends on location, scheduling, and site conditions.
Estimates & Pricing
We provide upfront, flat-rate quotes before work begins. Estimates are based on the information available at the time and on conditions observable on site. If additional work, parts, or access is required, we will present a revised quote for your approval before proceeding. Promotional offers are subject to the terms stated with each offer and may not be combined unless noted.
Scheduling, Arrival & Cancellation
We make every effort to arrive within the scheduled window, but arrival times may be affected by prior jobs, traffic, or emergencies. Please notify us as soon as possible if you need to reschedule or cancel. Emergency and after-hours service may be subject to additional charges disclosed at the time of booking.
Workmanship & Warranties
We stand behind our work. Labor warranties, where applicable, are described at the time of service. Manufacturer warranties on parts and equipment (such as Navien, Bradford White, and Moen Flo products) are provided by the manufacturer and are subject to their terms, including proper installation and registration. Warranties may be void if equipment is serviced or altered by others, misused, or subjected to abnormal conditions.
SMS / Text Messaging Terms (A2P 10DLC)
By providing your mobile number, you consent to receive SMS text messages from Peak Home Service regarding your service request, scheduling, and confirmations. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply.
Reply STOP to opt out at any time, or HELP for help. For details on how we handle your information, see our Privacy Policy.
Customer Responsibilities
- Provide safe and reasonable access to the work area and to relevant fixtures, shutoffs, and panels.
- Disclose known conditions that may affect the work (e.g., prior repairs, hidden lines, permits).
- Obtain any required approvals from a homeowners’ association or property owner where applicable.
Limitation of Liability
To the fullest extent permitted by law, Peak Home Service is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
Website Use
Content on this website is provided for general information and may change without notice. You agree not to misuse the website or attempt to disrupt its operation. All trademarks and brand names referenced (including manufacturer names) are the property of their respective owners and are used for identification only.
Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute shall be resolved in the state or federal courts located in Santa Clara County, California.
Changes to These Terms
We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.
Contact Us
- Phone: (669) 336-6955
- Email: info@peakhomeserviceca.com
- Service area: San Jose, CA & the Bay Area